Website and enquiry terms
Terms for using the Puffin Computers website and making enquiries about repairs, IT, web design and search services.
Using this website
This website describes the services available to discuss with Puffin Computers. Information is general and does not by itself form a repair booking, fixed quote or service agreement. A submitted enquiry is a request for contact, not a confirmed appointment.
Agreeing work
The scope, charges, parts, timing, access requirements and any service-specific terms must be agreed before work begins. Any diagnostic, travel or other charges should be clarified during that discussion. Availability and parts supply may affect what can be offered.
Devices, files and account access
Tell us about important files and your backup status before repair work. Back up data where you can. Agree any transfer or recovery scope separately. Keep ownership and recovery access to your accounts clear, and do not send passwords through the enquiry form.
Search and website outcomes
Search engines and AI platforms control their own results. No position, citation, traffic level or commercial outcome is guaranteed by the information on this site. Website project deliverables, hosting, licences and ownership should be recorded in the relevant project agreement.
Service areas and visits
The area pages describe places from which we welcome enquiries. Our listed base is East Street, Leighton Buzzard, LU7 1HX. We do not claim branch offices in each town. Visits, collection, delivery, travel arrangements and any charges must be confirmed before booking.
Your rights and contact
Nothing in these website terms is intended to remove rights that cannot lawfully be excluded. For a question, correction or concern, email hello@puffincomputers.com or call 07305 551672.
Last reviewed 12 November 2026. Contact Puffin Computers.